Privacy policy
How INconnet handles the data of technicians, partner companies and applicants on inconnet.tech, under the LGPD, the GDPR and local laws.
Effective from November 10, 2026.
- We use your data only to assess your sign-up or application and to talk to you about work.
- Without the talent pool, we keep it for up to 6 months. If you opt into the talent pool, for up to 12 months.
- We do not sell data, we do not ask for sensitive data at sign-up and no decision is made by a computer alone.
- You can see, correct or delete your data at any time on the My data page.
- INconnet never charges fees for sign-up, training, uniforms or hiring.
This policy explains how the INconnet group handles the personal data of people who use inconnet.tech: partner technicians, partner companies and their contacts, job applicants and referred technicians. It follows Brazil’s General Data Protection Law (LGPD, Law 13,709/2018) and, depending on where you are, the EU General Data Protection Regulation (GDPR), Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and Paraguay’s Law 7,593/2025.
1. Who the controller is
The controller of the data collected on this portal is INconnet Serviços e Soluções em TI e Telecomunicações Ltda, CNPJ 16.575.266/0001-00, headquartered at Av. Nova Cantareira, 2014, 10º andar, cj. 103/104, Tucuruvi, São Paulo/SP, CEP 02330-003, Brazil. When an opportunity is in another country, the INconnet group company that will hire in that country (for example, INconnet Global LLC in the USA, or the group company in Paraguay) also becomes a controller of your data for that hiring.
Data Protection Officer (DPO): [email protected].
2. Data we collect
- Identification and contact: name, email, WhatsApp, country and city.
- Professional profile: skills, experience, certifications, languages, availability, areas covered, way of working, rate per visit, own vehicle and LinkedIn profile.
- Documents you send: CV or company presentation in PDF.
- Partner companies: company name, website, coverage, team size, services and certifications, plus the name and contact details of the person filling in the form.
- Referrals: name, WhatsApp, city and skills of the referred technician, provided by the person making the referral.
- Technical data: IP address, date and time of submission, page of origin and, if you accept measurement cookies, the browsing data described in the Cookie policy.
What we do not ask for: we do not ask for sensitive data (racial or ethnic origin, religion, political opinions, union membership, health, sex life, genetic or biometric data) or identity documents at sign-up. Please do not include them in your CV. The portal is intended for people aged 18 or over.
3. What we use it for and on which legal basis
| Purpose | Legal basis (LGPD) | Legal basis (GDPR, where applicable) |
|---|---|---|
| Assessing your sign-up or application, contacting you about the opportunity and running the selection | Steps taken at your request before entering into a contract (art. 7, V) | Art. 6(1)(b) |
| Keeping your profile in the talent pool and telling you about new opportunities, if you opt in | Consent (art. 7, I), which you can withdraw at any time | Art. 6(1)(a) |
| Contacting a referred technician, telling them at first contact who referred them and how we got their details | Legitimate interest (art. 7, IX) | Art. 6(1)(f) |
| Protecting the portal against spam, fraud and misuse | Legitimate interest (art. 7, IX) | Art. 6(1)(f) |
| Keeping access logs and meeting legal obligations | Legal obligation (art. 7, II) and Brazil’s Internet Civil Framework (art. 15) | Art. 6(1)(c) |
| Defending rights in legal proceedings | Regular exercise of rights (art. 7, VI) | Art. 6(1)(f) |
| Measuring use of the portal and of our job ads | Consent in the cookie notice | Art. 6(1)(a) |
We do not use your data for third-party advertising and we do not sell it.
4. How selection works
Selection decisions are made by people on our team. We do not use solely automated decisions or build behavioural profiles from your data.
Personal documents and background checks may only be requested at the final stage of selection, when they are needed for the role (for example, access to client sites), when the law of the country allows it, and always with specific notice and authorisation.
5. Who we share it with
- INconnet group companies involved in the opportunity, with the same level of protection.
- Processors working for us under contract and confidentiality: portal hosting, customer relationship management (CRM) system, email and, if you accept, measurement tools.
- Clients we serve, only after you are approved and accept a job, and only what is needed for your access to the site (for example, name and ID).
- Authorities, when required by law or a court order.
6. International transfers
Your data may be processed in Brazil, the United States, Paraguay and the countries where our providers keep servers. For these transfers we use the safeguards provided by law: contractual clauses approved by Brazil’s ANPD (LGPD, art. 33), the European Commission’s standard contractual clauses (GDPR) and whatever the laws of Mexico and Paraguay require.
7. How long we keep it
| Data | Period |
|---|---|
| Sign-up, application or referral without the talent pool | Up to 6 months after submission, then deleted |
| Sign-up with the talent pool | Up to 12 months after submission, then deleted (you can renew by signing up again) |
| CV and PDF presentation | Same period as the sign-up they belong to |
| People who are approved and work with INconnet | For the duration of the contract and the legal periods after it |
| Data subject requests and our answers | 5 years, to prove we answered |
| Portal access logs | 6 months (Brazil’s Internet Civil Framework) |
Sign-ups and CVs are deleted from the portal automatically. Copies in the CRM follow the same periods.
8. Security
The portal uses an encrypted connection (HTTPS). CVs are stored in a private area of the server, with no public address, and only the selection team can open them, after signing in. Access is limited to those who need it, and the portal is protected against bots and abuse. If a security incident could cause relevant risk or harm, we will notify the people affected and the authorities within the legal deadlines.
9. Your rights
Under the LGPD (art. 18), you can ask at any time, free of charge, for:
- confirmation that we process your data and access to it;
- correction of incomplete, inaccurate or outdated data;
- anonymisation, blocking or deletion of unnecessary data or data processed unlawfully;
- data portability;
- deletion of data processed on the basis of your consent, and withdrawal of consent;
- information about who we share data with and about the option not to consent;
- objection to processing based on another legal basis, if the law is not being complied with.
If you are in the European Union, you also have the rights in Articles 15 to 22 of the GDPR, including restriction of and objection to processing. In Mexico, the rights of access, rectification, cancellation and objection (ARCO). In Paraguay, the rights under Law 7,593/2025, as it comes into force.
How to ask: use the form on the My data page or email [email protected]. We reply within 15 days. We may ask you to confirm your identity first, to protect your data.
10. Complaints
If you are not satisfied with our answer, you can complain to the data protection authority: in Brazil, the National Data Protection Authority (ANPD); in the European Union, the authority of your country; in Mexico, the Secretaría Anticorrupción y Buen Gobierno; in Paraguay, the National Personal Data Protection Agency.
11. Beware of scams
INconnet never charges fees for sign-up, training, uniforms, equipment or hiring, and never asks for passwords or bank details by message. Our official channels use the domains inconnet.tech, inconnet.com.br and inconnet.global. If anyone asks for money on behalf of INconnet, do not pay and let [email protected] know.
12. Changes to this policy
We may update this policy. The effective date is shown at the top. If a change affects how we use data already collected, we will tell you by email or on the portal and, where the law requires, ask for your consent again.
13. Contact
INconnet Serviços e Soluções em TI e Telecomunicações Ltda, CNPJ 16.575.266/0001-00. Data Protection Officer (DPO): [email protected].